Processing time
Orders are packed and shipped within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day.
Delivery within Australia
Once your order ships, you'll receive an email with tracking details.
Estimated delivery after dispatch:
Metro areas: 2–5 business days
Regional and remote areas: 4–10 business days
Delivery times are estimates and may vary during busy periods.
Shipping costs
Standard shipping: $12
Free standard shipping on orders over $149.99
Express shipping: $18
International shipping
We currently ship within Australia and New Zealand only.
Address details
Please double-check your shipping address, including suburb, state and postcode, before placing your order. If you notice a mistake, contact us as soon as possible and we'll do our best to update it before your order ships.
Lost or damaged parcels
If your tracking hasn't updated for 5 business days, or your order arrives damaged, contact us at info@keathebrand.com with your order number and we'll work with you and the carrier to resolve it.
